Demand Response

Demand response (DR) programs offer payments to large energy users that agree to reduce their demand at times when the grid is under duress. These programs help to keep the lights on and energy prices low in your community, and provide your organization regular payments for participating. 

Enel X provides access to:

• More DR programs worldwide than any other provider
• Experts to develop a plan to maximize your DR earnings and minimize impact on your operations
• No-cost, no-risk agreements to protect your organization from penalties and other potential costs to participate
• Financing to install or upgrade backup generators or distributed energy resources to enhance your participation at no upfront cost.

1. Get Notified

When your local grid operator or utility anticipates the need for additional electricity supply, it sends an electronic signal to our Network Operations Center (NOC). We then send a phone message, email, or SMS to your site with details about when the demand response dispatch will occur.

2. Respond

Upon receiving the dispatch notification, your facility will reduce its electricity usage (or in some regions, switch to back-up generation) according to your predefined energy reduction strategy.

3. Get Support

Before, during, and after a dispatch, the NOC remains in communication with you. NOC personnel are available 24x7x365, supporting you to ensure that you achieve high levels of performance and payments.

1. Design an Energy Reduction Strategy

We've helped thousands of customers design energy reduction strategies that take their unique operational processes, concerns, and equipment into account. We always put occupant comfort and safety first.

2. Connect Your Energy Data

Enel X will connect to your facilities to collect real-time consumption data to notify you when to participate in a DR dispatch and monitor performance.

3. Run a Test Dispatch

We run a simulated demand response dispatch to ensure you're ready to perform when called upon.

4. Stand By

Once your test dispatch is complete, we will officially enroll you in the program and you'll be considered "ready to respond."

5. Take Action When Called

Due to the careful prep work between our team and yours, the dispatch process is simple, and you're able to maximize revenue.