JuicePass

JuicePass



JuicePass is our digital product that makes it possible to manage all charging services through smartphone or with the JuicePass Card.

Simple

The services can be accessed by direct registration in the app, through a Facebook or Google+ profile or as a guest user

Personal profiles

Users can select the most appropriate profile based on their needs: private, corporate, domestic and special

Everything in one App

Users can find on the map all the charging stations, choose a charging type, view details regarding access schedule and costs, reserve a connector, monitor in real time a recharge session and consult the history of their own consumption

Universal

Users can access all public stations compatible with JuicePass, but also private infrastructures at home or at the office

Choice

According to preferences, the same services can be accessed using the JuicePass Card instead of the App

Log In

 
 
  • Download the Enel X JuicePass from the iOS Store or from Google Play
  • Register by inserting your personal data or through a social login (Facebook or Google)
  • You can register as a private user or as a company by inserting the company’s VAT code
  • You can also use the service as a Guest without creating an account

 

 

Log In

My Garage

  • Add all the information about your electric vehicle for a charging experience that is even more personalised
  • You will be able to choose each time which car to use for the public charge or at home
  • And filter charging stations on the map to view only those that are compatible

My Garage

My Wallet

Choose the tariff plan that you prefer and finalise the account by adding your payment method

  • With the tariffs available on the app you can charge your electric vehicle by choosing between a pay-as-you-consume metered plan or a monthly fee
  • If you have a Corporate code you will be able to activate the tariff plan that your company has chosen for you

My Wallet

Maps

  • Find the charging station closest to your location on the map
  • The Enel X network is growing all the time. Charge with our partners. Our stations can be found at hotels, supermarkets, shopping centres and are identified by a special symbol on the pin
  • The colour indicates the status of the charging station: green – available, red – in use, grey – undergoing maintenance

Maps

Charging stations

  • Open the details section of the station to find out the most important information:  address, serial number, accessibility, maximum power and distance
  • Choose the best socket for your vehicle to see the established price
  • Having problems?  Press the Assistance button to let us know about any problems at the charging station and to receive support
  • Once the socket has been selected, you simply start the session by pressing “Recharge”
  • Reserve the station you prefer with the booking serviceon you prefer with the booking service

Charging stations

Public Charging

  • Swipe across the “Charge” button to activate the session. You have 90 seconds to connect the cable to your car and begin the charge
  • The charging screen will enable you to view in real time the kWh being delivered, the charging time and charging capacity
  • To interrupt the charging session at any time, simply press the “Stop” button
  • The details of your charge are always available in the history section of the app*

*Electric vehicles images, available in the JuicePass app, are powered by EvoxImages.com

Public Charging

Rates

Find out more about Enel X Romania tarrif rates available from 1st July 2020 for:

Rates

History

  • You can access your charging history whenever you choose using the side-scrolling menu
  • Visualise the number of kWh charged in one week, month or a time period of your choosing

History

Card RFID

  • Cardul RFID este un instrument alternativ care permite utilizatorilor să pornească și să finalizeze o sesiune de încărcare fără a utiliza aplicația
  • Achiziționarea unuia este ușoară, pur și simplu introdu metoda de plată și adresa poștală pentru livrare
  • Conectează-l la contul tău și ești gata de reîncărcare
  • Pentru smartphone-urile Android, cardul este disponibil și într-o versiune digitală!

Card RFID

Assistance and support

  • Our Customer Service team is available 24/7 to help if you need assistance.  Call the number +40 314 032 231 for any problem you might encounter 
  • You can also request support through the app, by selecting “Contact an Operator” in the “Other” section.  One of our operators will then deal with your enquiry

Assistance and support

Home charging

  • Linking your home charging station to the App is easy: click on the icon in the top right corner and get started!
  • A guided procedure will enable you to configure the charging station from your smartphone in just a few simple steps
  • Thanks to the Enel X JuicePass you can manage and plan your home charging. Just select the desired days and times, and connect your car

Home charging

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JuiceBox

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JuiceLamp Mini

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Learn everything there is to know about electric mobility

The automotive world is changing and increasingly switching to electric.  However, there are still some doubts and myths about this new sustainable technology to be dispelled.

Learn more

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