YoUrban

YourUrban is a portal specifically for municipalities and includes an app for citizens, enabling users to play an active role in improving public lighting.

The app

It's a free service that enables residents to use their smartphone, in real time via geolocation, to monitor, report and share faults with other users.

The web portal

An innovative interface that enables municipalities to exercise maximum control over the level of services offered by Enel X and to monitor their progress.

This enables municipal authorities to access signalling, monitor the status of breakdowns and receive reports on all the managed services (works in progress, maintenance, energy consumption).

Key features

• Monitoring of all services
• Integration with Field Service
• Possibility to report faults
• Sharing platform 
• Info on Enel X products and events taking place in the city

The project

The system was tested in Pescara in the spring of 2019, and the feedback from the municipality was positive. 

The portal and app are now available free in more than 3,000 Italian municipalities, providing access for local authorities and all citizens, also offering new functions and updates.