Skip to Content

What can I expect during a dispatch event?

  • Notification: When AEMO anticipates high demand on the grid, it dispatches the Enel X VPP into action. Enel X will notify you via email, phone or SMS, depending on your preferences, to inform you when the dispatch will begin.
  • Response: At the start of the dispatch, your facility will reduce its electricity usage according to your predetermined plan - either manually or automatically through our Network Operations Center (NOC).
  • Support: Before, during, and after a dispatch, our NOC remains in communication with your facility. Our staff is available 24x7x365, supporting you to ensure that you achieve the highest possible levels of performance and payments.