AWG sees DR as a way of earning money without making major changes or putting its produce and other stored commodities at risk. “Demand response makes a big difference to our bottom line. As a co-op, the more we save, the more we can pass along these savings to our members,” says Phillips. The money earned from DR goes directly into the general facilities fund, and helps pay for other cost-saving changes.
“Working with Enel X was a real pleasure,” says Phillips. “They did a great job during the whole implementation process. They worked with our people. They didn’t rush. And they kept our comfort level extremely high.”
AWG is located in the middle of a largely residential area, and is the largest user of electricity in its community. “We feel strongly about not sucking up so much juice,” says Phillips. “With DR, we’re able to protect our company, but also help the community keep rates down"
AWG receives clear, prompt communication from Enel X, including timely notification of dispatches. “They give us plenty of advance warning so we can do everything we need to do to ensure quality and lower risk,” says Philips. “We’re in touch via phone and email, and Enel X’s commitment to communication really makes a difference.”