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Advisory & Insights
An energy advisor is a person who provides a company with the full spectrum of support in the management of all energy-related matters.
Users who have completed their charge must clear the area to make way for others. Enel X is not responsible for any obstructions. If a car is blocking your access, we suggest you report this to the relevant authorities.
Every JuiceBox that has a data connection such as Wi-Fi or Cellular will automatically update firmware and software over the air (OTA).
If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.
If your JuiceBox is online and connected to JuicePass, the best way to contact us to offer feedback or request support