Iguatemi Shopping Centre: stability for the mall with industrial energy spending

To serve the demands of 70,000 people a day, the Iguatemi Shopping Centre, in Fortaleza, in the state of Ceará, must operate perfectly. And, to this effect, the energy supply is the main element.

That is why Enel X developed a project to ensure the quality of services rendered by the 450 stores and kiosks of the shopping centre, which in recent years has had a significant increase in its area: from 103,000 to over 230,000 square metres, more than doubling in size. This also meant an increase in the stores available and customer demand, as well as energy spending.

The energy solution was the installation of two high-voltage substations, high-load electrical installations with equipment for transmitting and distributing electrical energy.

The dynamism and high operational performance of this kind of substation ensures the service continuity without the hassle of energy shortages, as well as protecting the electrical system.

The mall also suffered from some energy supply failures and needed a solution to end any possibility of interruptions in the electricity supply.

For Bandeira, who oversaw the full development and installation process, the two substations, which have been operational since February 2015, brought stability in energy generation and distribution.

“Energy is everything and it needs to be reliable for me to keep my venture operational. I need to be confident because my focus is the customer and in the background I have a high-quality energy support. This is essential.”

The affordable cost, the capability to undertake the project and the technical support following the substation installation were the three main factors for Enel X to be chosen by the shopping centre’s management.  “Any issue that I have, I call Enel’s technicians immediately and have satisfactory responses,” Bandeira explains.

A company such as Iguatemi Shopping Centre, which has energy demand comparable to large industries, cannot be subjected to energy supply shortages, which cause losses to the traders with potential damages to materials and hamper the customers’ experience during their shopping trips.