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Frequently Asked Questions

What if the company is unable to implement the Demand Side Response program reduction?

Enel X shields its customers from any penalties associated with under-performance.

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What is an Energy Advisor and what do they do?

An energy advisor provides comprehensive advice to companies on all topics related to energy consumption.

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How much can I get paid from Demand Side Response (DSR) participation?

Enel X will work with you to evaluate your operations for flexibility, determine your earning potential and optimize your participation in the market.

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How often are there calls for reduction in Demand Side Response?

Demand side response events are triggered by imbalances between forecasted supply and actual demand on the electricity grid, making them rare and only used in states of emergency.

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