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How do I access the JuiceNet dashboards?

The JuiceNet is the backend to which the JuiceBox connects to. The JuiceNet provides a Dashboard from which the JuiceBox can be monitored and configured.

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Does the JuiceBox require maintenance?

No, the JuiceBox does not require maintenance, however routine safety checks of the equipment and the electrical circuit should be made.

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Can I recharge if the JuiceBox goes offline?

Yes. When the JuiceBox is offline recharging your vehicle is still possible.

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How do I contact Enel X for support if I am having problems with my JuiceBox?

If your JuiceBox is online and connected to JuicePass, the best way to contact us to offer feedback or request support

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If the charging station goes into an offline state, does it operate in a fail-safe mode?

If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.

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