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Frequently Asked Questions

How do I access the JuiceNet dashboards?

The JuiceNet is the backend to which the JuiceBox connects to. The JuiceNet provides a Dashboard from which the JuiceBox can be monitored and configured.

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Does the JuiceBox require maintenance?

No, the JuiceBox does not require maintenance, however routine safety checks of the equipment and the electrical circuit should be made.

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Can I recharge if the JuiceBox goes offline?

Yes. When the JuiceBox is offline recharging your vehicle is still possible.

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How often will I be dispatched for demand response?

Demand response events are triggered by imbalances between forecasted supply and actual demand on the electricity grid, making them rare and only used in states of emergency.

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