FAQ

What should I do if the Enel X server goes down?

You will still be able to charge your EV normally, but your Time of Use and amperage settings will be unavailable.

12 JANUAR 2022

What is an Energy Advisor and what do they do?

An energy advisor is a person who provides a company with the full spectrum of support in the management of all energy-related matters.

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PAGE Unternehmen Elektromobilität Energieberatung

10 JANUAR 2022

How do I access the JuiceNet dashboards?

The JuiceNet is the backend to which the JuiceBox connects to. The JuiceNet provides a Dashboard from which the JuiceBox can be monitored and configured.

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PAGE Unternehmen Elektromobilität JuiceNet Manager

07 JANUAR 2022

If the charging station goes into an offline state, does it operate in a fail-safe mode?

If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.

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PAGE Unternehmen Elektromobilität

04 JANUAR 2022

Energieberatung

Häufig gestellte Fragen (FAQ)

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What should I do if the Enel X server goes down?

What is an Energy Advisor and what do they do?

How do I access the JuiceNet dashboards?

If the charging station goes into an offline state, does it operate in a fail-safe mode?