Welcome to our website. CODENSA S.A. ESP. owns, controls and maintains this site for your information and as a service to the internet community. Any information contained or referenced in this website is suitable only as an introduction to our company. For specific information please contact us directly.
All contents on our website are, to the extent possible, protected by copyright or are otherwise proprietary. You may view and copy materials on the public portions of our website solely for non-commercial, personal and informational use. No other use of the information is authorized. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise, any license or right under any patent, trademark or copyright of any third party or ours.
Although we have attempted to provide accurate information on our website, we assume no responsibility for the accuracy of the information. In particular, we may not update our website on a daily or other regular basis. As such, the information and materials contained on our website may be out of date or include omissions or other errors. We may change the information provided on our website at any time without notice and we will not be liable in any way for possible consequences of such changes.
All information provided on our website is provided "AS IS" without warranty of any kind. We disclaim all warranties, express or implied, including those of merchantability and fitness for a particular purpose. Furthermore, we shall not be liable in any manner whatsoever for direct, indirect, incidental, consequential or punitive damages resulting from the use of, or inability to use, the information on our website or any information provided through linked websites. In addition, we shall not be liable in any way for possible errors or omissions in the content of our website.
We make no representation or warranty, express or implied, that any use of the information contained in our website will not infringe on any patent, copyright or trademark.
Our website may contain hyperlinks to websites owned and/or controlled by other parties. Access to any other website is at your own risk and will result in you leaving CODENSA S.A. ESP.'s website. Where we provide a hyperlink to a third party's website, we do so because we believe that such website contains or may contain material which is relevant to that on our website. CODENSA S.A. ESP. has not reviewed all of these third party sites and does not control and is not responsible for the accuracy or reliability of any information accessible from these websites. In certain instances, a hyperlink may connect you to a third-party's website containing views contrary to those expressed on our website or otherwise held by CODENSA S.A. ESP..
II. Personal Data Protection.
1. Personal Data Protection Policy.
CODENSA S.A. ESP. guarantee his compliance with the Act 1581 of 2012, the object of this Act is develop the constitutional right of all persons to meet, refresh and rectify his information recollected on data basis or files, and his rights, liberties and constitutional guarantees of the 15th article of the Colombian Constitution; also the right to the information content on the 20th article of the Colombian Constitution. Since the publication of the Personal Data Protection Act, it could be confirmed that the storage and treatment of the personal data by CODENSA S.A. ESP., has been developed under the scope of the legal framework, and in consequence, under his recommendations and exigencies. CODENSA S.A. ESP. reserves his right to modify his data protection policy in any moment, with the purpose to adapt It to the legislative and regulatory changes and upgrades. In that sense, its precise to point that the users of the website, must be properly informed of the changes on that Policy, with enough anticipation since the beginning of the Policy effects.
2. Recollection, Purpose and Treatment.
Trough diverse websites, CODENSA S.A. ESP. makes available for his users an extensive catalog of the services that has the purpose to satisfy in an effective way the real necessities of the users. In order to request those services, the users should be registered on the links of the websites of those services, supplying his personal data. Once this action has been developed, the users will be considered as REGISTERED USERS. The user guarantees the veracity of his data.
The users must know that there is a legal advice in every website were CODENSA S.A.ESP. offers his services, and the object is to properly inform the user, and recollect his consent for his personal data treatment.
Also, it’s convenient inform the users that some personal data are mandatory for some services, staying on the users will the possibility to give or not, the non-mandatory data. That is because CODENSA S.A. ESP. pretends to guarantee in all moment the quality of his service. Also its precise to point that the data collected on the forms, must be true and his treatment (automatized or manual), it’s necessary for the service provision. CODENSA S.A.ESP. tell to his users, that some personal data collected through forms are incorporated to the data basis reported to the Superintendencia de Industria y Comercion, but also, that there is another personal data collected only for the requested service, and for that reason, given his temporary character and once the purpose its reached, this data will be deleted in compliance with the legal guarantees.
Trough diverse websites of CODENSA S.A. ESP., the users data could be collected in order to send own or third publicity and Enel Group´s and third´s commercial offers of products and services related with energy supply, telecommunications and internet, financial and assurance services and equipment and assistance for the home on the terms and conditions contained on each web. Consent will be required.
3. Security measures.
CODENSA S.A. ESP., with the target to make effective his Data Protection Policy, has adopted the technical and organizational security measures requested by the legal framework on data protection. For that reason, there have been requested all the means and mechanisms necessaries to avoid alteration, lost, wrong use, non-authorized and rob of information. However, it must be taking into account that the internet measures, due his nature and global characteristics, aren’t inexpugnable.
4. Personal Data transfer.
· Personal data transfer to third parts. Regarding the personal data transfer to thirds, It´s told to the users, that in general terms his data won’t be transferred to third entities, except under the compliance of a legal duty or in case of a previous contractual duty related with personal data treatment services. In any case, the users must know that in case of a transfer of this kind, It only will developed with the users consent.
5. Users rights
The 1581 Act of 2012, concedes the to the personal data holder, the possibility to exercise the next rights regarding his personal data:
a) Know, update and rectify his personal data in front of the Treatment Responsible or Attendant. This right could be exercised, in case of partial data, inaccurate, fracked, that induce to error, or that his treatment its expressly forbidden or haven’t been authorized.
b) Request proof of the authorization given to the Treatment Responsible, except in the cases of the article 10th of the 1581 Act.
c) Be informed by the Treatment Responsible or Attendant, about the use of his personal data.
d) Present in front of the Superintendencia de Industria y Comercio complains for the infractions regarding the personal data framework
e) Revoke the authorization and/or request for the data suppression when the treatment don’t respect the principles, rights and constitutional and legal guarantees. The revoke and /or suppression will proceed when the Supeintendencia de Industira y Comercio have provided that the Treatment Responsible or Attendant have breach the data protection framework.
f) Free access to his personal data object of treatment.