Cookie Policy | Enel X

Cookie Policy | Enel X

This Cookie Policy provides information for users on the ways cookies and/or other monitoring technologies are used to collect information provided when users visit the (hereafter the “Website”).


The Data Controller responsible for processing the personal data collected through the Website is Enel X S.r.l, which has its headquarters at Via Flaminia 970, 00189 – Roma, P.IVA 15844561009 (hereafter “Enel X Italia”)

Personal data will be processed in compliance with the applicable personal data protection legislation. 


Definition of Cookies

Cookies are files containing small strings of text sent by websites to users’ devices (e.g. computer, tablet, smartphone, notebook, etc.) when they visit a website. When a user visits a website, cookies are downloaded to his/her device and are then sent back to the website the next time that user visits. Cookies may require prior consent (please see the paragraph "Types of Cookies Used").

Cookies allow the device on which they are installed to be identified for the entire period of their validity or registration. During visits to the Website, information regarding navigation data received from the user's device may be stored in cookies installed on the latter.  

Cookies perform different functions and make navigating the Website more efficient by remembering the user’s preferences and enhancing their navigation experience. They can also help personalize both the ads shown during navigation and the marketing aimed at the user, ensuring that these reflect his/her interests and preferences. 

Users may change their cookie settings at any time. More information about the cookies used by this Website and how you can manage their settings is provided below.  


Types of Cookies Used

When you connect to the Website via your device’s web browser, cookies may be installed on your device to allow us to recognise it, to ensure you can use the Website for the duration of the cookies’ validity period and to collect information about accesses to the Website itself.     

When navigating the Website, cookies may also be sent to your device from other websites or web servers (i.e. “third parties”), which may contain certain elements (e.g. images, maps, sound, specific links to pages in other domains) present on the website being visited.

These cookies are of the following types:

First party cookies, which are sent directly by the Data Controller to the user’s device

Third party cookies, which are sent by a third party but on the Data Controller's behalf. 

Depending on what the cookie is being used for, these may be identified as:

Technical Cookies: these do not require the user's permission and their use is strictly limited to the transmission of session-identifying data (numbers generated randomly by the server) necessary for the secure, efficient navigation of the Website; they are not persistent cookies stored on the user’s computer but are erased when the browser is closed. These cookies are used solely for security reasons and to improve the service offered to users. 

Enel X Italia uses Technical Cookies.

Cookie Analytics: these are used to analyse the number of users that visit the Website and the ways in which the Website is used, collecting the information in aggregate form. In this case, they are comparable to Technical Cookies and do not require the user's consent. In other instances, however, they do require prior user authorization (e.g. cookie analytics from a Third Party which combines them with other types of processing).  

Cookie Analytics are used by Enel X Italia.

Profiling Cookies: these require the user's consent to create user profiles.  Profiling cookies are used to send out advertising messages that reflect the preferences shown by the user while surfing the web or to enhance their navigation experience. These cookies can be used for this purpose solely with the user’s consent. 

Profiling Cookies are used by Enel X Italia.

Managing cookies using the consent management tool

You can select your cookie preferences using the special dynamic banner on your first visit to the Website. Users can update their preferences at any point thereafter by going to "Cookie Preferences" on the footer of the web pages visited.  


Social Plugin

The Website also contains social network plug-ins (for example, from Facebook, Twitter, Google+, Pinterest, etc.). When you access a Website page equipped with a plug-in, the web browser will connect directly to the social network servers and the plug-in will be shown on screen thanks to the connection with the browser.  

Even if the user is not registered with social media, websites with active social media plugins can still send data to the networks. Active plugins install a cookie with a code every time the Website is accessed. As the user's browser automatically sends this cookie each time they connect with a social media network server, said network can create a profile that remembers the websites the user has visited. In this case, the code can be traced back to a person, for instance, when the user connects to the social network.  

If users do not want to link their visit to the website pages with their social media account, they will have to opt out by using the methods the main social media networks provide to disable the social media plugins.

For further information on the processing and use of data by social networks and privacy protection settings, check the privacy policies of the social networks or websites in question. The relevant links are as follows:

Managing cookies using browser settings

Almost all web browsers allow you to check which cookies are on your hard drive, block all cookies or receive a warning every time a cookie is installed. In some cases, however, failure to install a cookie may make it impossible to use certain areas of the Website. 

Below are the methods offered by the main browsers to allow users to see their cookie use options and set their preferences:

For further information about cookies, including how to see the ones installed on your device, how to manage them and delete them, go to

For further information on the processing of users’ personal data, read the Enel X Italia privacy policy.

Cookie policy updated in December 2020.