/apps/enel-x-digital-ecosystem/templates/page-support

Frequently Asked Questions

How do I contact Enel X for support if I am having problems with my JuiceBox?

If your JuiceBox is online and connected to JuicePass, the best way to contact us to offer feedback or request support

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Can I recharge if the JuiceBox goes offline?

Yes. When the JuiceBox is offline recharging your vehicle is still possible.

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How can I update the JuiceBox?

Every JuiceBox that has a data connection such as Wi-Fi or Cellular will automatically update firmware and software over the air (OTA).

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