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Cookie policy

This Cookie Policy aims to inform users about the procedures followed for the collection, through cookies and/or other monitoring technologies, of the information provided when visiting the website www.enelx.com (hereinafter the "Site").

Enel X s.r.l., with registered office in Rome, Viale Tor di Quinto 45/47, VAT no. 9945270966 and others Enel X Group Companies   (hereinafter, the "Controller"), as independent Data Controllers, will process your personal data in accordance with the provisions of the applicable legislation on privacy and the protection of personal data and this Cookie Policy.

1.               Definition of Cookies

1.1.           Cookies are small text strings that the sites visited by the user send to the device used (for example computers, tablets, smartphones, notebooks, etc.), where they are stored before being re-transmitted to the same sites at the next visit of the same user. Cookies may be subject to prior consent.

1.2.           Cookies make it possible to identify the device in which the same is stored for its entire period of validity or registration. During visits to the Site, the information relating to the browsing data received from the user's device could be stored in "cookies" installed on the same.

1.3.           Cookies perform various functions and make it possible to browse the Site efficiently, remembering user's preferences and improving the browsing experience. They can also help personalise the advertisements shown during browsing and the marketing activities directed to the user, ensuring that they are carried out in a manner consistent with his or her interests and preferences.

1.4.           Cookie settings can be changed at any time. More information about the cookies used by the Site is provided below, as well as how to manage the settings related to them.

2.               Types of Cookies used

2.1.           When connecting to the Site via a browser, cookies may be installed on the user's device in order to recognise the device used, guarantee the use of the Site for the duration of the cookies' validity period and collect information on accesses to the Site.

2.2.           While browsing a Site, users can also receive cookies on their device that are sent from different sites or servers (so called "third parties"), which contain certain elements (such as, for example, images, maps, sounds, specific links to pages on other domains) present on the site the user is visiting. Therefore, in this respect there can be:

2.2.1.      First-party cookies, sent directly from Enel X to the user's device.

2.2.2.      Third-party cookies, coming from a third party but sent on behalf of Enel X.

2.3.           Depending on the cookies' purposes, they can be distinguished as:

2.3.1.      Technical Cookies: their use is strictly limited to the transmission of session identification data (random numbers generated by the server), necessary to allow the safe and efficient exploration of the Site; they are not stored permanently on the user's computer and disappear when the browser is closed. The use of these cookies is aimed at the security and improvement of the service offered.

In particular, Enel X uses the following Technical Cookies:



First or third party


6 months
First party
Used to manage the security of requests
> 2 years
First party
Used to manage the security of requests
First party
Used to manage the security of requests
First party
Used to manage the security of requests
1 year
First party
Used to manage requests
First party
Used to manage authentication to the reserved area
2.3.2.      Technical Cookie: necessary for keeping track of the consent given by the User;



First or third party


1 year
First party
Used to track the consent expressed by the visitor
First party
Used by JavaScript code to determine if cookies are enabled

2.3.3.      Social Plugin: the Site contains social network plug-ins (e.g. Facebook, Twitter, Google+, Pinterest, etc.). By accessing a page of the Site containing a similar plug-in, the internet browser connects directly to the social network servers and the plug-in is displayed on the screen thanks to the connection with the browser.

Even if the user is not registered with social networks, the sites with active social plug-ins can send data to the networks. Each access to the Site will set a cookie with a code through an active plug-in. Considering that the user's browser, upon each connection with a networkserver, sends this cookie without a request, the network could create a profile that recalls websites the user has visited. In this case, it is possible to link the encoding to a person, for example when the user connects to the social network.

2.3.4 Third-party cookies – authorised third parties may install cookies during interaction with Enel X services.  In this case, these third parties are search engines, suppliers of tracking and analysis services, social media networks and advertisers.  These third parties generate cookies during the content supply process, including targeted advertising relevant to the interests of the user in order to track the impact of their advertisements and to carry out services on behalf of Enel X.

A list of some third parties that could install cookies when Enel X services are used can be found below.  These third parties may access the cookies that they have installed, obtain the user IP address and information about browser configurations.  In any case, these third parties may not access information about the activities carried out by the user on Enel X, e.g. searches or purchases.  The third-party cookies are unable to gather personal identity information such as names or email addresses automatically.  The third-party cookies are used during the content supply process, in order to track the impact of their advertisements, to provide the user with the most personalised content and to carry out services on behalf of Enel X.

Find out how these third parties use cookies by visiting their websites.


Link cookie policy


3.               Management of cookies via browser settings

3.1.           Almost all internet browsers let you check which cookies are present on your hard drive, block all cookies or receive a warning every time a cookie is installed. In some cases, however, failure to install a cookie may make it impossible to use certain parts of the Site.

3.2.           The following are the methods offered by the main browsers to allow users to express their options regarding the use of cookies:


3.3.           If you use a mobile device, refer to its instruction manual to find out how to manage cookies.

3.4.           For more information on cookies, including how to view those that have been set on the device, as well as how to manage and delete them, visit www.allaboutcookies.org.

3. 5       Facebook and Adobe Marketing Cloud cookies can be refused according to the procedure described by the two suppliers. Use of the website without refusing these cookies, therefore, implies the user’s consent for his or her data to be processed by Facebook and Adobe Marketing Cloud for the purposes described above.

3.6         Facebook’s data privacy policy can be consulted on its website at https://www.facebook.com/policies/cookies/. To consult Adobe Marketing Cloud’s policy please visit https://www.adobe.com/it/privacy.html.

3.7.           Google Analytics cookies can be rejected according to the procedure indicated by Google (see https://tools.google.com/dlpage/gaoptout?hl=it). Therefore, using the Site without refusing Google cookies implies the user's consent to the processing of his or her personal data by Google, in the manner and for the purposes set out above. To consult Google's privacy policy regarding Google Analytics services, users should visit http://www.google.com/analytics/learn/privacy.html. To learn about Google's privacy policies, users should visit the site http://www.google.com/intl/it/privacy/privacy-policy.html.

For more information on the processing of users' personal data, see the Privacy policy.

Notice updated January 2019