/apps/enel-x-digital-ecosystem/templates/page-support

French English
French English

Need support?

Electric mobility JuiceBox

GOT A QUESTION?

CONTACT US

Frequently Asked Questions

If the charging station goes into an offline state, does it operate in a fail-safe mode?

If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.

LEARN MORE

faq Electric mobility Companies
17 DECEMBER 2021

What is an Energy Advisor and what do they do?

An energy advisor is a person who provides a company with the full spectrum of support in the management of all energy-related matters.

LEARN MORE

faq Companies Sustainability
17 DECEMBER 2021

What should I do if the Enel X server goes down?

You will still be able to charge your EV normally, but your Time of Use and amperage settings will be unavailable.

LEARN MORE

faq Electric mobility Companies
17 DECEMBER 2021
LOAD MORE

Electric mobility: the facts

Electric vehicle charging: the facts

Discover the safest and easiest way to keep you moving.

DISCOVER MORE

Electric vehicles: the facts

Get up to speed on the sustainable solution to driving.

DISCOVER MORE

Explore guides and manuals

Useful resources, factsheets and more.

VIEW ALL GUIDES & MANUALS