/apps/enel-x-digital-ecosystem/templates/page-support

Skip to Content

Need support?

GOT A QUESTION?

Frequently Asked Questions

How often will I be dispatched for demand response?

Demand response events are triggered by imbalances between forecasted supply and actual demand on the electricity grid, making them rare and only used in states of emergency.

LEARN MORE

What happens if I cannot meet my demand response commitment?

Enel X shields its customers from any penalties associated with under-performance. While failure to meet your commitment may result in lower revenue from the program, you will never be required to make out-of-pocket payments.

LEARN MORE

What are Demand Side Management and Demand Response

Demand Side Management and Demand Response programs allows utilities to balance electricity grid and consumers to earn from their flexibility: discover more.

LEARN MORE

LOAD MORE