ISO New England, the electric transmission system operator serving New England, and some of the electric utilities within its territory compensate commercial and industrial (C&I) energy consumers for the amount of electricity demand they can remove from the grid at the times when they need it most.

For New England’s C&I energy consumers, DR is a no-cost, no-risk way to earn payments for their ability to reduce energy consumption from the grid temporarily and contribute to efforts to improve the reliability and efficiency of the electric grid system in their community.

This in-depth guide explains how ISO-NE demand response works and lays out all the options available to C&I energy consumers in the region.