Guide to charging electric cars

Guide to charging electric cars

Rules for a perfect charge

There is no standard charging time for an e-vehicle: it can take up to 30 minutes or 12 hours depending on the kWh of the vehicle’s battery, the power of the charging station and the car’s charger. The outside temperature and the state of the battery also affect the charging time. Depending on the model in question, it may also be the case that once the battery has been charged to 80% or more, charging will then take place at a slower speed and power in order to maintain the correct battery temperature. This is determined by a function of the e-vehicle management system that works to maintain the battery and preserve its efficiency.

We suggest always following the advice below:

  • Check the charging specifications of your e-vehicle, i.e. the amount of kW it can charge in Alternating Current (AC) and how much in Direct Current (DC)
  • Calculate the amount of kWh needed for a full charge or to reach your next destination, taking into account distance, driving style and the type of roads being travelled
  • Organise daily activities around the time it takes to charge.
  • Occupy the charging station only for the time required for the charge and always check for information signs in the area
  • If you are unable to charge because the station is occupied by a non-electric vehicle or by an e-vehicle that is not being charged, you should report this to the relevant authorities or to the management of the private site hosting the public charging station. If you are able to charge, despite the presence of the vehicle occupying the space, you could leave a note for the driver of the improperly-parked vehicle:  this way you can help them to avoid making the same mistake in future.
  • Payment methods App or Card: download JuicePass, create your profile and link a payment method. If you would also like to be able to charge using the Card, you can buy one on the App, in the section “Other” – “Enel X Store”
  • Cable: the most important piece of equipment you can have, regardless of the type of vehicle, is the cable with a Type 2 (Mennekes) connector to plug into the station.  In the majority of cases, this is supplied with the e-vehicle. The connector that plugs into the e-vehicle will vary according to the specifications of the vehicle. When charging at Fast columns, the cable is provided at the station itself.

Question & answers


What cable do I use?