/apps/enel-x-digital-ecosystem/templates/page-support

Besoin de plus d'informations?

Questions Fréquemment Posées (FAQ)

If the charging station goes into an offline state, does it operate in a fail-safe mode?

If data connectivity is lost the JuiceBox will not enter a fail-safe mode, the JuiceBox will continue to operate/charge at the selected current value previously set within JuiceNet dashboard or the JuicePass App.

LEARN MORE

What is an Energy Advisor and what do they do?

An energy advisor is a person who provides a company with the full spectrum of support in the management of all energy-related matters.

LEARN MORE

What should I do if the Enel X server goes down?

You will still be able to charge your EV normally, but your Time of Use and amperage settings will be unavailable.

LEARN MORE

LOAD MORE