A supply for every demand
Decarbonization and digitalization are two of the most important factors impacting the market today. That’s why customers are developing new needs, not just for end products, but also regarding personalized services and their entire shopping experience. As a strategic partner, we at Enel X are always ready to listen to customers’ needs. Thanks to Customer Insights, from the e-Industries Business Unit, we can propose digital solutions and energy consulting services designed to guide companies towards sustainability, awareness of their energy consumption, cost management and increased competitiveness on the market.
Vision
Enel X Customer Insights is a trustworthy energy management partner for C&I companies, driving them towards a sustainable energy transition leveraging open digital solutions. Through Customer Insights, Enel X offers a series of digital and consulting solutions designed to manage company costs and transform them into opportunities to increase business competitiveness.
Strategy
Provide digital and AI solutions coupled with customized and specialized energy management advisory through a wide spectrum of subscription packages aimed at generating savings and reaching sustainability goals.
Digital solutions aimed to help clients understand, optimize and manage their energy consumption in an efficient and sustainable way. Our value proposition relies on 4 main capabilities that respond to customer needs through our solutions:
- What You Buy & How Much You Spend
- How You Buy
- How You Use & When You Use
- How You Improve
Starting from your needs, we drive you towards a sustainable energy transition
We guide Commercial & Industrial clients towards a sustainable energy transition according to their needs. Our tailor-made digital solutions enable them to obtain greater visibility and control over their energy consumption, optimising the efficiency of their processes, reducing costs and energy risks, as well as increasing sustainability.
In particular:
- the Utility Bill Management (UBM) online software provides the outsourced and automated management of utility costs, including the collection, auditing and processing of all utility bills (electricity, gas, water and refuse collection);
- the Energy Management solution allows to collect, analyze, and compare consumption data from any energy vector from customer-specific systems in real time;
- the Comfort Management solution, which is based on the remote management of devices, like air conditioning systems, enables our experts to pinpoint further opportunities to make savings;
- the Exchange software assists customers in purchasing energy and in providing risk management, budgeting and forecasting energy consulting services.
And, by leveraging data provided by Customer Insights digital solutions, our highly qualified team of Enel X consultants is also able to offer a wide array of energy consultancy services, ranging from the identification of cost drivers to sustainability issues.
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